Terms of Business

Who we are

dploy.ai is an AI consulting and solution building business operating in Ireland. dploy.ai is a trading name of InterNova Consulting Limited.

InterNova Consulting Limited
Registered in Ireland, company number 750353
175 Harold’s Cross Road, Harold’s Cross, Dublin 6W
Contact: hello@dploy.ai

What these terms cover

This page does two things. It sets out the terms on which you may use this website, and it summarises the terms on which we provide our services.

The summary is here so you can see how we work before you talk to us. It is not the contract. Every engagement is governed by a separate written service agreement, and where anything on this page differs from that agreement, the agreement takes precedence. We provide the relevant agreement before you commit to anything.

Our services

We offer two things.

The AI Operations Assessment is a fixed-price review of your business. It produces an opportunity map, an implementation roadmap, a written report, and a presentation.

Implementation is bespoke solution building, scoped from what an assessment finds. It is priced per project on the value of what we deliver, never by the hour.

The assessment: fees, payment and the guarantee

The assessment is €999, exclusive of VAT, which is charged where applicable. The fee is payable in advance of the discovery session. We deliver the report within seven business days of that session.

Payment of the invoice constitutes acceptance of the Assessment Service Agreement. We provide a copy of that agreement before you pay, so nothing is agreed sight unseen.

The guarantee. If the assessment report does not identify at least one quantified opportunity worth at least ten times the fee, you pay nothing and we refund you in full. The guarantee depends on your cooperation, meaning attendance at the discovery session and reasonable access to the information we ask for. Claims must be made in writing within 14 days of us delivering the report.

Implementation engagements

Implementation work begins once both parties have signed an Implementation Service Agreement and the accompanying project brief. The project brief defines the scope, deliverables, milestones, timeline and fees for that specific piece of work.

We invoice by milestone. You have ten business days to review each milestone deliverable and raise any deficiencies in writing. If nothing is raised in that window, the deliverable is treated as accepted.

We may suspend work where an invoice has been outstanding for 30 days or more. You may end the engagement at any time on 14 days’ written notice, paying for work completed to that point. Final deliverables, including source code and documentation, are released on receipt of final payment.

Who owns what

This matters more than most contract clauses, so we will be plain about it.

You own your data, always. You also own your own pre-existing intellectual property, and anything specific to your business that we produce: your configurations, templates, branding and content.

We own our general-purpose work. That means the code, frameworks, libraries, reusable components, methodologies, architectural patterns and delivery processes we bring to the engagement or develop during it. This is what lets us do the same class of work for someone else without starting from nothing, and it is the basis on which we can price on output rather than time.

What you get. A perpetual, irrevocable, royalty-free, non-exclusive licence to use, copy, modify and build on everything we deliver, for your own business purposes. That licence includes the right to bring in someone else to maintain or extend what we built. You are not locked in to us.

The licence does not extend to reselling, sublicensing or distributing our general-purpose components as a product or service of your own.

Where a component could reasonably be classed either way, we discuss it in good faith. If it can be used outside your specific business, the default is that it remains ours.

We also reserve the right to reuse anonymised learnings and patterns from our work. We do not reuse your confidential information, and we do not identify you as a client without your written agreement.

Confidentiality

Confidentiality runs both ways. It survives for two years after an assessment and three years after an implementation engagement. Our reuse of our own general-purpose components is not a breach of it, provided your confidential information is not disclosed.

Your data

Client data supplied for an assessment is used only for that assessment, held within the EU, and deleted within 30 days of us delivering the report. You can ask for written confirmation of deletion.

Where we build or review systems that handle personal data belonging to your own clients or staff, you are the controller and we act as processor under a separate data processing agreement signed before the work starts. How we handle personal data for which we are the controller is set out in our privacy notice.

How we use AI in our work

We use AI tools in producing our analysis and our deliverables. A person reviews everything before it reaches you, and we remain accountable for what we hand over.

Systems we build for you are designed so that a person approves any action involving personal data. Where we deliver something that generates content or recommendations, it is built to support a decision rather than to make one unsupervised.

What our advice is and is not

Our assessments and deliverables are operational and technical in nature. They are not legal, accounting, tax, audit, investment or regulatory advice, and they are not a compliance opinion or a regulatory sign-off.

We work with firms in regulated sectors and we design to the relevant standards, including GDPR and the EU AI Act. Deciding whether your obligations are met remains yours, taken on your own professional advice. Where a decision needs a solicitor, an auditor or your regulator, we will say so.

Warranty and liability

We warrant that implementation deliverables will materially conform to the agreed project brief for 60 days from acceptance. That warranty does not cover problems caused by changes you make yourself, use outside the agreed purpose, changes in your environment, or the quality of data supplied to the system.

Our liability under any engagement is capped at the fees you have paid for that engagement. We are not liable for loss of profit, loss of business, or indirect or consequential loss.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Using this website

The content on this site is provided for information. We keep it current and accurate as far as we reasonably can, and it does not amount to advice you should act on without talking to us first.

The text, design, graphics and structure of this site belong to us. You are welcome to read, quote and share it with attribution. You may not republish it as your own or use it commercially without our written agreement.

Where we link to another organisation’s site, we are not responsible for its content.

Assignment

Neither party may transfer an agreement to someone else without the other’s consent. We may transfer ours to a successor business on a sale, merger or reorganisation.

Governing law

These terms and any engagement between us are governed by Irish law. The courts of Ireland have exclusive jurisdiction.

Changes to these terms

We may update this page from time to time. The date at the top shows the most recent revision. Changes here do not alter the terms of an agreement already in place.

Questions

If anything here is unclear, ask us before you commit to anything. Email hello@dploy.ai.